Local shops from Darmstadt offer delivery services


Shops that do not contribute to everyday needs or medical care have been closed in Hesse since mid-March. This also presents many Darmstadt dealers with great difficulties. They literally had to close their shops overnight and have losses. That is why some are now delivering to the customer’s home.

Thorsten Hofmann, owner of Toys Hofmann in Eberstadt, responded directly on March 18 and wrote on Facebook that his store would deliver in the near future. So he offers the customer service and at least gets some financial support in this tough time.

Orders come by email or phone. Sometimes there are very special requests, other customers want advice. “I would like to have something for my six-year-old to tinker,” can be a customer request. Hofmann supports and advises customers, sometimes sends photos of games by email.


It is similar to Vinocentral at Darmstadt Central Station. The store may be open but still offers a delivery service. “People are also glad that they don’t have to come personally,” says Michael Bode-Bockenhauer, managing director of Vinocentral. Then it goes through the store via videotelephony. Wine, cheese, and coffee are packed together and brought to the customer by bike.

Even with the Bookshop bookmark In the afternoon, the paper bags in which the ordered books are stowed are packed into the saddlebags on the bike. The delivery service and the option to order online is not entirely new there, but the offer would now be used significantly more often. On some days it was so much that they could not do everything in the evening.

Online shop set up

There is a lot of work for business people and it is always increasing. However, some still had to send their employees on short-time work. So also Nina Wollgens and Heike Heim from Peculiarity fashion design. You have also applied for immediate government aid on the first possible day and have already received confirmation. “It was extremely quick, and you have to praise it,” says Wollgens.

The two women set up an online shop within six days, individual items of clothing are also presented on Facebook. Together with their men, they photographed the clothes and created a website.

So will the Internet, which is otherwise seen as an opponent of local trade, be saved? Under the hashtag #supportyourlocal, people around the world post pictures of how they support local businesses and restaurateurs. But Britta Karadzole does not see this as a contradiction that only arises in corona times. “Many small retailers tie themselves to online trading, for example at Amazon,” she says.

Nevertheless, it is something different whether you buy from a large dealer or support local businesses. “Personal advice is extremely important to customers,” says Karadzole. And even now in the corona crisis, orders in the bookstore would mostly come via email and telephone, not via the online shop. You have to go with the times, she says.

In addition, local businesses are not designed to offer their current delivery services over a long period of time. For many, this is just a temporary solution. Because although the sellers have a lot to do, profitability is still not entirely foreseeable. “This does not replace normal business,” explains Thorsten Hofmann, “sales are lagging behind.” The situation is similar with the other dealers. How big the damage will be in the end is currently not foreseeable. After all, you don’t know how long it will have to go on, says Hofmann.

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More about the coronavirus

Our constantly updated overview of the situation in Hesse and Rhineland-Palatinate can be found here, including current videos and backgrounds from the cities of Wiesbaden, Mainz, Darmstadt, Giessen, Wetzlar, Worms, and the entire greater region.

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A collection of constantly updated data, clearly visualized in maps and graphics with the support of our partners, the 23Grad data specialists.

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